Banks are giving consultation a bad name

They are at it again.  This week Lloyds have announced a further 49 branch closures due to the “changing needs of customers”.  It’s possibly a sign of the times but, in isolation, could leave some rural communities without any local provision.  Of course, Lloyds will...

Consistent Consultation – Getting it right, the first time

At a time where public consultation is getting more complex to deliver the luxury of having a dedicated consultation and engagement officer is ever distant. As reforms become more widespread, there is a danger that a lack of understanding or simple control over...